Office of the Ombudswoman regularly receives queries from domestic and foreign media about the police treatment of migrants, namely, the allegations on violence and problems with access to the international protection. We can confirm that the Ombudswoman has opened several cases and the investigative procedures are ongoing, based on complaints filed by migrants, NGOs and international organisations, and opened on own initiative. The procedure of establishing the truthfulness of those claims includes communication with complainants, Ministry of Interior as well as unannounced field visits, especially to police stations.

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New instructions sent to penal institutions should contribute to the greater safety of the vulnerable groups deprived of liberty and respect of their fundamental human rights during the confinement. The instructions, prepared by the Ministry of Justice, are based on the Ombudswoman Lora Vidović's recommendation, issued after the case of harassment of a person with intellectual disorder, reported by the media.

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Enabling ethnic Croats to acquire the Croatian citizenship under more favourable conditions stands in line with the Constitution. The same conditions, however, should be granted to the persons with solid relations with Croatia, likewise to the national minorities who cannot obtain the Croatian citizenship under other legal grounds of beneficiary naturalisation or, if yes, they are required to fulfil additional complicated preconditions, like possession of a permanent residence permit. The Ombudswoman Lora Vidović emphasised this to the Ministry of Interior, in the comments on the Draft amendments to the Law on the Croatian Citizenship.

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